POLICIES

LOS ANGELES LIMO POLICIES:
Limousine rental is made by client with full acknowledgment and agreement to the following terms & conditions:

The total cost of service is to be collected at the beginning of service. Overtime will be billed at the prevailing rate. All overtime will be billed in 30 Minutes increments. Client waives any and all claims of liability, loss, injury, damage, or theft. No hanging out of the sunroof is permitted. Doing so will result in immediate termination of service and no refunds will be provided. Smoking is also not allowed in the limousines. Client agrees to maintain full legal behavior during the time of service.

Smoking or Food:
Smoking or food is not permitted inside the Limos at any time. 

Multiple Stops:
Stops during your service should be prearranged before the service starts. Due to the size of our vehicles our drivers need to know all stops in advance. These precautions are for the safety of each passenger as well as the vehicle. Unscheduled stops are at the driver's discretion.

Airport pickups: 
Additional charges may occur for waiting time for arriving flights. There is no extra charge for the first 15 minutes of delay. After 15 minutes there is an extra $15.00 charge for every 15 minutes of waiting time. For all arriving flights, meet your driver at curb, unless you have already made plan to see the driver at the gate or at the baggage claim area (only for sedan and SUV). For limousines must meet the driver at the curb, we are not allowed to park the Limo out side the terminal. To avoid a no-show fee please do not leave the airport before calling the office for assistance. The number is: (888)477-0333. 
Extra $36.00 surcharge will be applied to any trip between hours of 12:00 Am to 6:00 AM, and certain designated holidays.

Max Capacity:
Drivers are not authorized to exceed the number of passengers stated on your contract. This is in violation of state law and insurance guidelines.

Client accepts full liability for client, client's guests, and/or client affiliations. Client is responsible for any and all damages to the vehicle. Damages will be charged as follows: $300 vomiting, $380 each cigarette burn, $250 gum/glitter on the carpet, $20 each broken/missing glass. Los Angeles Limo cannot be held responsible in any way for traffic conditions, flight delay, mechanical difficulty, or any other unforeseen circumstances.

Cancellation Policy:
Client authorizes Los Angeles Limo to charge the credit card on file at the time of booking and agrees that if service is canceled for any reason prior to or during the service that no refund will be issued, no exceptions.
Cancellation with in 72 hours of service date 50% of the entire amount.
Cancellation with in 24 hours of service date 100% of the entire amount.
If service is terminated early, no refund will be issued, as all fees are deemed earned when paid. 
Los Angeles Limo requires a major credit card to process reservations.


All online reservations must be made at least 24 hours prior to the pick up time.
For shorter notices please call our office at (888)546-6811.

Unsafe and dangerous roads: 
FOR THE SAFETY OF THE PASSENGERS, DRIVERS, WE WILL NOT GO ON ANY DANGEROUS ROADS.
SUCH AS: ONE WAY ROADS, WINDING ROADS (ZIG ZAG ROADS), STEEP ROADS, DIRT ROADS, HILLS, CLIFF AREAS, ETC.

Prices are due to change at any notice. 
Prices may vary during special events such as New Years Day, New Years Eve, Prom, Winter Prom, Busy Days, Holidays, Peak Periods and Long Distance. All special pricing cannot be combined with any other coupons or promotional codes. Some restrictions may apply.

Extra charges:
Prices are based on Garage to Garage.
Local Gas surcharge (40 Miles total trip from 90045) of 10% will be added to any runs. 
Long distances will be added additional gas surcharge, please contact office at 888-477-0333.

Transfers or One way trip:
All one way trips such as airport or any other transfers must be booked under Airport (From/To) for correct mileage charges.

Saturdays reservations, require 4 minimum hours.
From the dates of April 15th to June 15th there are 6 hours minimum during evenings of both Fridays and Saturdays.
Prom season & New Years Day, require 6 hours minimum and for pricing please call our office.

Alcohol Policy:
No alcohol beverages will be stocked or permitted in vehicles with passengers under the age of 21 without a legal guardian present. Consumption of alcohol by a minor is never tolerated under any circumstance. Alternative beverages are available upon request for additional cost.

LIABILITY: 
Company shall not be held liable for late arrival caused by, but not limited to, traffic congestion, mechanical breakdown, incorrect pickup and drop-off information, acts of nature, or circumstances beyond company’s control. (2) Company does not guarantee the outcome or results of any trip, including client’s enjoyment, having fun, getting to a destination on time, the location of a celebrity’s home, getting in at any event or place, being parked or dropped off at the front entrance of a place/event, etc. Company further cannot guarantee provision of multilingual drivers. Additionally, company does not guarantee that the vehicle’s heater and air conditioning will work properly. (3) Should company for any reason incur any liability, its liability shall not exceed the amount of the fare Company received from client.  

No possession, sale or consumption of any type of narcotics or illegal drugs is permitted. Violations will result in immediate termination of contract and services and forfeiture of all paid deposits and fees for service.

While we are happy to let you bring compact discs, videotapes and other personal items, Los Angeles Limo does not take responsibility for items that are left in the vehicle during or after completion of the limo rental service.

Limousine rentals made by a minor under the age of (18) eighteen must have this agreement signed by either a parent or legal guardian over the age of (18).

All vehicles are quoted subject to availability at the time of booking. Rates are subject to change without notice. A deposit of 25% of the total amount is required at the time of booking and is nonrefundable. The balance is due at the time of the service.

Los Angeles Limo reserves the right to change the limousine or the color of the vehicle at its own discretion.



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